Privacy Policy

Last updated: September 2026

Introduction

Rogue Alert, LLC (the "Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit or use our Platform, console.roguealert.com (our "Platform"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Platform. By accessing or using this Platform, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. Information We Collect About You and How We Collect It

The Company collects several types of information from and about users of our Platform, including business and operational information, and information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number, certain transaction-related records, or any other identifier by which you may be contacted online or offline ("personal information");
  • That you input into, upload to, or otherwise make available through the Platform in connection with the services ("Customer Data"), including and limited to, inventory data, order number, purchase date, items purchased, and purchase price, which we collect and process to provide inventory tracking and related functionality.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically, through authentication cookies used solely to maintain your login session, as described in Information We Collect Through Automatic Data Collection Technologies below. We do not use web beacons or other tracking technologies.

2. Third-Party Payment Processors

All payments are processed by third-party payment processors. When you make a payment, you may be redirected to the third-party payment processor's checkout or payment flow, and you will provide your payment information directly to such third-party payment processor. We do not store full payment card numbers or security codes. We may receive and store transaction-related information such as your name, contact information, billing address, payment status, dates, amounts, and a processor-generated transaction identifier or token.

3. Information You Provide to Us

The information we collect on or through our Platform may include:

  • Information that you provide by filling in forms on our Platform or otherwise in connection with our provision of services. This includes information provided at the time of contacting us to learn about our services or requesting further services, and may include Customer Data you input into, upload to, or otherwise make available in connection with the services. We may also ask you for information when you report a problem with our Platform.
  • Records and copies of your correspondence (including email addresses), if you contact us.

4. Information We Collect Through Automatic Data Collection Technologies

We do not use automatic data collection technologies to collect information about your equipment, browsing actions, or patterns.

The only technology we use for this automatic data collection includes cookies. We use authentication cookies solely to maintain your login credentials and enable access to the Platform. We do not use cookies for analytics, advertising, or other tracking purposes. You may control your cookies through browser settings. If you disable cookies, you may be unable to log in or use the Platform.

Although the Company uses cookies solely for authentication and login purposes, third-party service providers or other third parties whose services, content, or links may be available through the Platform may use cookies or similar technologies in accordance with their own privacy policies. The Company does not control such third parties' use of cookies or similar technologies and is not responsible for their privacy practices.

5. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Platform and its contents to you.
  • To provide you with information or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To collect, process, and maintain Customer Data (including and limited to inventory data, order number, purchase date, items purchased, and purchase price) to provide inventory tracking and related services and support to the applicable client.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Platform or any products or services we offer or provide through it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

6. Disclosure of Your Information

We may disclose aggregated information about our users without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential, maintain appropriate security protections, comply with applicable privacy obligations, and use it only for the purposes for which we disclose it to them.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

7. Choices About How We Use and Disclose Your Information

We do not use non-essential cookies or similar technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your cookie settings, you can use your browser's settings or help menu (for example, in many browsers you can right-click on a webpage, select "Inspect," select the "Application" tab, and view cookies). If you disable or refuse cookies, please note that some parts of this Platform may then be inaccessible or not function properly.

8. Data Retention

Customer Data does not include personal information. Upon completion or termination of the services (or your account, if applicable), the Company will return or delete all identifiable Customer Data in its possession or control, except to the extent the Company is required by applicable law to retain such Customer Data. The Company may retain Customer Data in anonymized and/or de-identified form using measures reasonably designed to prevent identification or re-identification of you or any individual and will use such anonymized and/or de-identified Customer Data for internal purposes only, including operating, maintaining, securing, and improving the Platform and services, developing new features and functionality, and performing analytics and reporting. The Company will not attempt to re-identify anonymized or de-identified Customer Data and will not disclose such anonymized or de-identified Customer Data externally except as aggregated information or as otherwise permitted under this policy.

9. Data Security

We maintain reasonable administrative, technical, and physical safeguards appropriate to the nature of the information processed through the Platform, including encryption and access controls, designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.

In the event of a security incident involving personal information, the Company will provide notice when required by applicable law and will provide the information and timing required by applicable law.

10. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account or to the primary email address otherwise provided by you. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Platform and this privacy policy to check for any changes.

11. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, or to request that we (i) delete your personal information from our systems, (ii) update your personal information, or (iii) change your preferences with respect to receiving information about our products and services, contact us at [email protected].